FAQs

Find Quick Answers to Common Questions

For Users

How can I book a service?

What if I need to cancel or reschedule?

How does the payment process work?

What should I do if I'm unsatisfied with a service?

What if a provider doesn't show up?

Live chat:"Chat with a Support Agent"

Support Hours:Monday to Friday, 9AM - 8PM WAT

How does the booking system work?

When and how do I get paid?

What fees does the platform charge?

How can I improve my visibility on the platform?

What if I need to cancel a booking?

User Guides:"Learn How to Use Our Platform"

Glossary:"Understanding Service Terms"

Blog:"Tips for Getting the Most Out of Our Platform"